7 maj 2026
11 min
How leaders can disagree without harming relationships. In today's episode, Kate discusses how disagreement doesn’t damage trust by itself; trust erodes when leaders defend their identity and authority instead of examining the idea. Strong leaders separate the person, position, and problem, use steady phrases to keep focus on thinking, and avoid both dominance and conflict avoidance that leads to silence.
Episode Highlights:
00:00 Disagree Without Damage
00:51 Linda Gets It Wrong
01:37 Why Disagreement Turns Personal
02:28 Separate Ego From Ideas
03:40 Steady Phrases That Work
04:13 The Hidden Cost of Avoidance
05:36 Tone Drives the Room
06:54 Language That Holds Authority
07:36 Five Practices to Try
08:58 Get Support and Practice
09:47 Final Takeaways and Outro
Useful links:
The Digital Academy Online Course
Free Resources and more information on Kate's coaching programmes
Connect with Kate on LinkedIn
Follow Kate on TikTok
Contact Kate
https://www.waterfallhill.co.uk/links
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How to Lead with Kate Waterfall Hill
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