22 april 2026
40 min
Customer Success Is Now a Revenue Team…But No One Trained You for It
Join the FREE Masterclass: https://bit.ly/4mqqgCu
In this episode of The Customer Success Pro Podcast, Anika Zubair discusses the evolving role of customer success as a revenue-generating function, the skills needed for modern CS professionals, and practical strategies to drive growth and renewals.
Chapters
00:00 The Evolving Role of Customer Success
09:48 Revenue as a Core Function
19:36 The Shift from Support to Revenue
29:12 Mastering Revenue-Driven Skills
Connect with Anika Zubair:
Website: https://thecustomersuccesspro.com/
LinkedIn: https://www.linkedin.com/in/anikazubair/
RevUP Academy: https://thecustomersuccesspro.com/revup
Grab our FREE resources here: https://thecustomersuccesspro.com/resources
Want to be our next podcast guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest
Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event
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The Customer Success Pro Podcast
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