The problem with secret cyborgs – AI Behind the screens, a Vend Podcast

Two years ago, our focus was on rolling out a single enterprise AI tool. Today, our strategy has completely evolved. In this episode, host Vilde Opsal talks with Andreas Bengtsson, VP of AI at Vend, about our transition to a dynamic portfolio approach, matching the best tool to the right job. Andreas draws historical parallels between generative AI and the Gutenberg printing press, explores what an AI-native organisation actually looks like, and warns against the "buy-in trap" of spending too much time with AI instead of your colleagues. It is a thoughtful look at balancing fast tech adoption with trust and human relationships. Host: Vilde Opsal, Director of AI Engineering and Data Science at Vend. Guest: Andreas Bengtsson, VP of AI at Vend. Producer: Camilla Buch, Senior Communications Manager at Vend