Inside HPE’s Secret Weapon for Customer Success: Executive Interviews Explained!

Send us Fan Mail What if your customer success strategy could directly boost revenue by 30%? In this episode, Irit Eizips sits down with Susana Esteban, Global CX Leader at HPE, to reveal how their Executive Interview Program transformed customer conversations into a revenue-generating engine. Click here to watch the interview on YouTube! 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 - How to structure CX interviews that uncover upsell opportunities - Why emotional metrics matter as much as NPS - The 3-pillar fr...